A Research @ TTW Site

The Impact of Learning 2.0 Programs in Australian Libraries


Saturday, October 8th, 2011

As a companion to the article I have at InfoToday Europe, here’s a short list of some of the exemplary practice we’re pulling out of the Learning 2.0 research:

(From  Stephens, M., & Cheetham, W. (2011). The impact and effect of learning 2.0 programs in Australian academic libraries. New Review of Academic Librarianship, 17(1), 31-63.

  • Allow staff time to work on the program and make it a firm commitment.
  • Break down any barriers on the tools put in place by IT departments making sure access is possible from employee computers.
  • Commit to an ongoing communication and learning strategy for staff after the program concludes.
  • Use the program as a way to promote the library and its services to other departments and then encourage sharing, outreach and utilization of the tools.

Saturday, October 8th, 2011

I have an article up at InfoToday Europe on the CAVAL Australian research:

http://www.infotoday.eu/Articles/Editorial/Featured-Articles/Exploring-the-impact-of-Learning-2.0-78002.aspx

Results of the research project have been presented at conferences in Australia and the United States as well as in published articles. Here is a breakdown of some of the major findings of the research:

Better awareness of new technologies and inclusivity is a result of the programme.

Aligning with one of the most popular category responses of the national survey, the case study findings at CityLibraries also reflect a general feeling that the programme creates better awareness of emerging technologies and offers a chance for all staff to feel included.  One survey respondent noted: “Raised awareness of the potential application of these technologies- Had a bonding affect on staff” while another stated: “Better general knowledge amongst staff, and greater use of the technologies with staff and patrons.”

Thursday, September 8th, 2011

Article draft just completed:

The Impact and effect of Learning 2.0 programs in Australian public libraries

 

Michael Stephens

San Jose State University School of Library & Information Science

 

Warren Cheetham

CityLibraries Townsville, Townsville, Queensland, Australia

 

 

Objective:  With adoption of the program world-wide, the Learning 2.0 model has been lauded by library professionals as a mechanism to educate library staff and transform libraries. This study, part of the 2009 CAVAL Visiting Scholar project, seeks to measure the impact and legacy of the model within Australian public libraries to understand what benefits, changes and effects occur.

Methods: A mixed-method approach was used: a national Web-based survey for those who had participated in a learning 2.0 program was supplemented by a focus group of public library staff.

Results:  The national survey had 384 respondents, and a total of 64 respondents were identified as the public library staff data set for this article. Public library staff reported success in the program and described feelings of increased confidence, inclusivity, and a move to use emerging technologies as part of library service. A supplemental focus group yielded similar responses and analysis is included.

Conclusion: The analysis yields the following thematic areas of impact and effect: personal practice is enhanced with knowledge and confidence; impact is mainly personal, but organisational changes may follow; the library is using the tools to varying degrees of success. These finding offer evidence that Learning 2.0 programs can have a positive effect on library staff and subsequently on the organization itself.

Saturday, June 11th, 2011

Stephens, M., & Cheetham, W. (2011). The impact and effect of learning 2.0 programs in Australian academic libraries. New Review of Academic Librarianship, 17(1), 31-63.

 

Wednesday, December 1st, 2010

We just sent the revised draft to the New Review of Academic Librarianship. Here is the abstract:

Replicated across the globe, the Learning 2.0 program – also known as “23 Things” – has been touted as a means to not only educate staff about emerging social technologies but as a means of moving the participating library forward. This paper explores the results of a multi-faceted research project launched in Australia in 2009 as part of the CAVAL Visiting Scholar program, focusing on academic library staff who have participated in a Learning 2.0 program. Measuring the impact on staff, examining perceptions of the program and describing the lasting effects are all a part of the research project. The paper includes results from a national survey in Australia of participants in “23 Things” style programs and reports on focus groups made up of staff of two academic libraries, two to three years after the conclusion of respective Learning 2.0 initiatives. The authors offer a detailed examination of the personal and institutional changes after a library offers such a program to staff. Results include an emphasis on personal change, openness to emerging technologies and a willingness to explore. Library staff report they are more comfortable with emerging technologies and have incorporated the tools into their work.

Keywords: learning 2.0; academic libraries; 23 things; Web 2.0

Authors:

Michael Stephens - Graduate School of Library and Information Science, Dominican University, River Forest, Illinois, USA

Warren Cheetham - CityLibraries Townsville, Townsville, Queensland, Australia

Special thanks to Richard Sayers for his invaluable help with his paper.

Friday, September 24th, 2010

Thursday, June 10th, 2010

Warren and I are launching the post-programme survey for City Libraries Townsville next week. This is the video I made for the staff.

Wednesday, May 26th, 2010

http://www.caval.edu.au/michael_stephens.html

Includes:

Presentation
Powerpoint Presentation [PPT] 12MB

Audio Recordings
Presentation [MP3] 45.7MB
Questions & Answers [MP3] 28.7MB

Tuesday, April 20th, 2010

Tuesday, March 2nd, 2010

Reprinted from an original post at ALATechSource

I am pleased to announce that the first paper from the 2009 CAVAL Visiting Scholar project was published as part of the proceedings of VALA 2010, a conference held in Melbourne, Victoria, Australia two weeks ago. VALA – Libraries, Technology and the Future Inc. is an Australian non-profit that promotes the use of technology in libraries, museums and other institutions originally “established as the Victorian Association for Library Automation in 1978 in response to the emergence of automated library catalogues and other technologies that were revolutionising the industry at the time.”

http://www.vala.org.au/about/aims

http://www.vala.org.au/about/history

Sadly, I was not there in person – I’d be happy to be away from the Midwest winter for a few more sun-drenched Aussie days. But I was there via technology, presenting and interacting with the crowd. The whole process of doing the research and the way we’ve used technology every step of the way has got me thinking about the bigger implications for conferences and learning.

The research project is ongoing, examining the impact and success of Learning 2.0 programs in Australian libraries. Why Australia? As Warren Cheetham, my co-investigator on the project, said at VALA: The Yarra Plenty Library was the first library in the world to adapt Helene Blowers “23 Things” program in mid to late 2006. From there, the program has grown exponentially. Helene recently wrote:

Don’t ask me the number of libraries or organizations? With programs having been run by the National Library of Norway, the State Library of Victoria, Maryland public libraries statewide, 23 Things on a Stick for multiple libraries and organizations, I really have no way of knowing the total impact or number of organizations that have adopted the program. But from my delicious links and growing communications folder I can tell you this… the number is definitively over 700 and more then likely hovers somewhere just under 1000 organizations worldwide.

http://www.librarybytes.com/2009/02/wj-hosts-23-things-summit.html

Last year, we ran a national survey for program participants, a survey for program administrartors and during my 5 week visit last fall, we conducted focus groups with library staff of various libraries. Working with Warren and Richard Sayers, our “project leader” for CAVAL at that time, has been wonderful! The data set is huge and will be published in various articles over the next year or so – VALA being the first.

Which brings me back to the tech that helped us along the way. Warren and I recently wrote a short piece called “From a Distance” in the Jan/Feb edition of inCite, the news magazine of the Australian Library and Information Association (ALIA).

http://research.tametheweb.com/?p=95

In it we described our use of technology tools like Skype, Dropbox, Flickr, etc to plan the research and study visit. For VALA, I added a few more tools to our aresenal. Worried that Skype or other VOIP tech might fail us during our presentation, Warren, Richard and I decided that my portion would best be done via pre-recorded video.

I’ve been meaning to do more with video and this was a perfect opportunity to test the tools and my abilities. I experimented for a day with my Flip Video Ultra HD but found the sound quality lacking. Using a USB microphone and Apple’s iMovie, I was able to record within the application via my big iMac’s iSight camera. It yielded 1024 X 576 video that I could edit and manipulate. I shot one 3 minute clip of me welcoming the group to our talk and talking a bit about the project background. Built into iMovie is a spiffy map feature that creates slick world map animations – a perfect way to let the folks watching in Melbourne know where I was.

What I learned – recording 3 minutes of video is HARD! It seemed to take forever as I started, flubbed and started over again. It’s one thing to speak to a group – I do that all the time -  but it’s different when the speech is being recorded. I think I finally said to myself “Get a grip” and just did it!

The other two sections were created with exporting our Keynote slides to iMovie. I then recorded an audio track with Garageband to overlay on the slides, matching my timing up and saying “Warren, please go to the next slide please.” Warren was able to advance the slides as I spoke, creating a seamless experience. We put the video files in the Dropbox folder we share for the project.

During the presentation, I listened via Skype and monitored the Twitter chatter about the session, answering questions and pointing people to our research site. We think that some in the audience might even have thought I was live on the big screen because the transitions were so smooth.

After seeing how EDUCAUSE can create such an open, engaging conference via various technologies last month and the experience with VALA, I’m becoming more sold on the idea of these tools breaking down the barriers of space, time and money for conferences and for learning. I would like to see more archived video and more encouragement of real time interaction beyond the walls of the convention center for all of our conferences.

When I finally got the video thing right, I also recorded two quick shout out posts to my classes for our class sites. It was easy to do – I just pretended I was suddenly in fron of the class and had a few things to share. Bumping into two students this week in the hallway at Dominican, one remarked that she was very happy to see me on video during our month long breaks between class meetings. Note to self, I thought, do more video. I’m rather excited now to explore recording lectures this way, and asking my students to contribute video as well.

I’m excited to share more of the research and also excited to see where all of these tools take as we continue to learn and explore. Please share your tech and presentation/teaching success stories here! I’d like to include them in a future post and in my teaching.

CAVAL: http://www.caval.edu.au